Terms & Conditions

Welcome to gallopinggoopcanada.com (hereafter: the "Site")

We ask you to carefully read the following terms and conditions, they bind you with the Merchant, owner of the Site. In addition, you thereby accept the electronic mode of communication with the Merchant for all of your exchanges and that these meet all the requirements of written communication.

We reserve the sole discretion to refuse to serve you, to cancel an order, to close your account, to delete or modify the content of the Site or to cancel an order whether or not you have complied with these Terms and Conditions.

If you have any problems with an order, contact us as soon as possible at the following address: info@gallopinggoopcanada.com

Galloping Goop Canada (Hereinafter: the “Merchant”)

522 St-Georges Street
St-Jerome
Quebec
Canada
14508485221
info@gallopinggoopcanada.com

Confidentiality of personal information

Please see our privacy policy at the footer of our site to learn about the ways in which we collect, share and manage your personal information.

The products and services offered are intended for sale to adults. If you have not reached the age of majority at your place of residence, which is 18 in Quebec, you can only place an order online with the participation of your parents or guardians.

Accuracy of information

We do everything in our power to ensure that all information published on our Site is error-free, but we cannot guarantee this fact. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.

The products offered on our Site as well as the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then cancel the order and refund the amounts paid in return, if this is the case.

Your only recourse for non-compliance with a product description is to return it in its original packaging for a refund, in accordance with the refund provisions that apply below.

Registration and password

You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and truthful information and to keep this information up to date at all times.

You agree to protect the confidentiality of your username and password, as well as access to your computer, so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and of any breach of security of which you become aware, within forty-eight (48) hours of becoming aware of such situation.

Comments

You have the possibility of entering comments and criticisms relating to the content of the Site. You are fully responsible for the comments you post, we are not responsible for them and you agree to indemnify the Merchant against any damage resulting therefrom.

It is forbidden to speak on behalf of other people, to conceal your identity or to make illegal, obscene, threatening, defamatory or violating the privacy or intellectual property of a person or constitute channels. letter, direct mail or spam.

We reserve the right, without obligation, to edit or remove comments, without explanation, and we assume no responsibility for the systematic review of posted comments.

When you publish a comment, you give the Merchant the non-exclusive right to use the name and the published content, royalty-free, in a perpetual and irrevocable manner, to reproduce, modify, adapt, publish, represent it. , translate it, distribute it, communicate it to the public and display it anywhere in the world and in any medium.

We ask that you only post one review per product, unless you want to add new information. You agree to only comment on products that you have personally tried, maintaining a respectful tone at all times. Employees and competitors of distributors and manufacturers are prohibited from posting comments.

Applicable laws

These terms and conditions are governed by the laws of the province or state of Quebec or of the country of Canada which are applicable to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of St-Jérome is located.

Order errors

In the event that you believe that an error has occurred during the placement of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: info@gallopinggoopcanada.com and indicating in sufficient detail the error that was made.

Delivery and returns

Unless you have chosen a specific carrier and a delivery time during the transaction for which additional charges may apply, the delivery method and the name of the carrier will be determined by the Merchant and our usual delivery times. in your territory are established at:

2 weeks

We are committed to delivering your purchases to you within a reasonable timeframe subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.

The risk of loss and the right of ownership of the goods or services purchased pass to you when they are handed over to the carrier or if the goods cross an international border, this risk passes to you after customs clearance.

In-store pickup of an online purchase must be made during regular business hours.

In this case, the risk of loss and the right of ownership of the purchased good passes to you at the time you take possession of it at the store.

Cancellation, exchange, termination, return, exchange or refund policy

You can cancel the order for an item that does not suit you. In this case, you must inform us of the problem which prompts you to cancel the order with our customer service and obtain prior consent to the cancellation of the order.

Exchanges are not permitted.

Limitation of warranty

SUBJECT TO APPLICABLE LAWS, THE MERCHANT DISCLAIMS ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, AS TO THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO DISCLAIMS ANY WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN THE CONTENT, ELEMENTS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE AND ITS SERVERS AND IN THE ELECTRONIC COMMUNICATIONS.

Limitation of Liability

THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS THEREIN INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLE AND THIS, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Copyright

The copyrights and Trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the grant of a specific license in this regard.

In accordance with the laws relating to intellectual property in force, it is prohibited to use, display or exhibit any trademark, copyright or any other protected work accessible on the Site for any reason other than to proceed. to the sale of these products and services without the right to sub-license to third parties. The owners of the trademarks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.

If you have reason to believe that breaches of the terms and conditions have been committed or if your work has been copied or is being used on our Site in a way that infringes your intellectual property rights, please let us know. inform as soon as possible by sending us a message to the following address: info@gallopinggoopcanada.com indicating in sufficient detail the breach that has been committed.